Hotel Entrearcos — Alojamiento in Burgos

Reseñas de Hotel Entrearcos

• Salome

  Adicional 2016.08.31

  I understand our case may have been an anomaly, but this was the worst customer service I've ever received in all of Europe, and I have spent over a year on the continent. Our experience probably won't happen to you, but if you want to avoid the possibility altogether, avoid booking here. Terrible, move on. Instead check out Hotel Norte y Londres, equally well located, same price, nicer facilities, and great customer service.
• Sofia

  Adicional 2016.08.27

  By the way, the hotel is definitely NOT three star quality, so look out for that.
• Natalia

  Adicional 2015.04.22

  Nice and clean place to stay for a night.
• Lucas

  Adicional 2013.11.20

  We had a five night reservation at Hotel Entrearcos. Our first night we arrived by train in Burgos at 23:00, because there was no other way or time for us to get there from Madrid. A week and a half before, and three days before, I emailed the hotel to inform them of our late arrival. The day we were scheduled to arrive we called them in the morning, and again informed them of our late arrival. Everything was supposed to be okay. When we showed up, however, they had given our room away, and they were full (along with everywhere else in Burgos, since it was the city's feria). After a very long discussion with the manager who assured us he could do nothing for us and that our reservations didn't guarantee us a room (surely I must not understand what "reservation" means), we spent the night with all of our luggage on the streets, cold and tired. The next morning we managed to find another hotel, because we refused on principle to stay in this one. We went back to inform the manager we were cancelling the next four nights, which he seemed pleased with, and didn't even apologize for what had happened.
• Benjamin

  Adicional 2013.09.20

  Good choice for a centrally located spot to stay in Burgos on your camino.
• Andrea

  Adicional 2013.07.31

  Stayed here for two nights at half the original price. It's clean (although shower corners might benefit from some bleaching) and well-ventilated, there are extra blankets available in case it's cold. The staff are really welcoming and forthcoming; they put us in a room with a hydromassage shower even though we booked a simpler room (the hydromassage part of the shower does not work as well as one would want though) . Location is excellent,not too noisy (even on a Friday night). Overall a great place to stay,but I would not have booked it for its original price.
• Carolina

  Adicional 2013.07.16

  Muito boa.o hotel está localizado em região próxima de pontos turísticos e ótimo restaurantes